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Persuade professionally.
If you'll be making your case in spoken form, rehearse what you're going to say. If it'll be in written form, make it articulate and professional-looking.
Pay attention to timing.
Your manager may need quiet time after a budget battle or a project review with a difficult customer. So don't show up on a whim and assume you'll get undivided (or even fractional) attention.
Don't expect an instantaneous yes.
Getting buy-in for a major change takes patience and persistence. Let the idea seep in. Suggest ways to start small. Build your case slowly and steadily.
If the answer is no, accept the decision gracefully.
Don't yes-but. Arguing will peg you as a nuisance. Instead, request an explanation and then reflect on what you can do so that you succeed next time around.
» View Naomi's Presentation
» Read more of Naomi's articles on her Perceptions & Realities newsletter
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An Iteration in the Life of an Agile Scrum Team (Roundtable) |
A Taste of Scrum
by Mario Moreira
Scrum has a taste that can leave you satisfied from sprint to sprint. Through effective teamwork, self-empowerment and a shared understanding of value,
a welcoming meal is available for customers at the end of each sprint. How does Scrum do this? It's all in the ingredients...
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Ingredient #1: Roles and Responsibilities
To create a tasty Scrum, you need a Product Owner who represents the customer's interests, a ScrumMaster who facilitates and leads the team through the
Scrum process while removing roadblocks, and an effective Scrum Team who commits to the work and delivers value.
Ingredient #2: Iteration Planning
The Product Owner creates the product backlog and continuously grooms it for clarity
and prioritizes it based on needs. She brings the ScrumMaster and Team together with the sprint's goals and answers the Team's questions for
details on the sprint's stories. She determines acceptance criteria for backlog items with the team, who then take the sprint stories and break
them down into tasks. The Team uses Planning Poker to estimate these tasks and then each member volunteers for and commits to the tasks they will deliver.
Ingredient #3: Sprint Execution
Design, development, and testing occur continuously. The ScrumMaster
facilities daily meetings where the Team answers: what they did yesterday, what they will do today, and if anything is preventing them from
performing their work effectively. The ScrumMaster updates Burn-Down Charts based on these answers and the team helps each other out and
fills in gaps that may prevent progress.
At the end, you have a tasty meal of potentially shippable product, served to the customer in the sprint review.
» Read more of Mario's articles in his column on CM Crossroads
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Analytic Tools That Drive Strategic Alignment and Project Portfolio Excellence (Presentation) |
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Context Alignment: Closing the Strategy-Execution Gap
by Ross Seider
Valuable software engineers are not only good designers but they also fully understand the needs of the customer, the company's business
strategy and the company's place in the business ecosystem. If these skills truly define a valuable employee,
how are such business-oriented contexts obtained?
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Unfortunately, very few of our management processes communicate detailed business context. Mission statements, strategy documents,
all hands meetings - they all fail to convey adequate context. Nor are there context metrics to help executives detect pockets of misalignment
or determine where additional communications would be helpful. The result is strategy - execution gaps that erode business performance.
Context Alignment is a new management science that improves organizational alignment through the power of narrative and coherence
metrics that direct executives to the root causes of misalignment. The breakthrough distinctions between Context Alignment and
our previous methods to drive alignment are:
- A focus on powerful narrative as the primary alignment methodology
- An ability to identify misalignment through organizational (not personal) metrics
The Power of Narrative
Narrative (or storytelling) is the most powerful cultural mechanism for aligning people. Corporate narratives are a company's strategy in
human terms. Effective storytelling is a skill that can convey richly nuanced context -- a prerequisite for achieving alignment.
Analyzing company narratives provides a powerful diagnostic for uncovering systemic strategy-execution gaps.
Alignment Metrics
To be manageable, Context Alignment must be measurable and actionable. To be effective it must be authoritative and repeatable.
If strategic resistance is hindering agility, metrics can identify where and why it's occurring.
Strategy-Execution gaps correlate highly with context misalignment.
Context Alignment provides the best way to drive alignment and the only way to measure it.
» View Ross's Presentation
» Learn More About Context Alignment
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